Behavioral Health FAQs

1. Short-term Cognitive Behavioral Therapy (CBT) designed to build your resilience and coping skills.
2. Long-term counseling for a variety of behavioral health conditions.
3. Psychiatry for individuals who need medication management for complex behavioral health conditions.

Our services are available for adults ages 18+ and children ages 2+.

Cognitive Behavioral Therapy (CBT) is a goal-oriented therapy that helps you identify and change negative thought patterns and behaviors. It can help you manage anxiety, depression, and other mental health challenges by teaching you practical coping strategies and promoting healthier thinking patterns. If you want to learn more about this program, email us at navigation@closeknithealth.com.

Long-term behavioral health therapy is an extended form of therapy that provides ongoing support and guidance. It may be recommended if you have complex or chronic behavioral health conditions that require ongoing management, or if you find it beneficial to continue therapy beyond short-term (2-3 months) interventions. If you want to learn more about this program, email us at navigation@closeknithealth.com.

CloseKnit psychiatry providers can treat the following conditions:

• Anxiety (mild-severe)
• Panic disorders
• Depression (single episode, mild-recurrent, severe)
• Trauma, PTSD
• Mood disorders
• Relationship issues
• Comorbid nonactive substance abuse
• ADHD, impulse control
• Gender identity and LQBTQIA + issues
• Sleep disturbances
• Behavioral health-related ASD issues

Our psychiatry providers conduct a comprehensive interview and evaluation and then can diagnose and treat a variety of behavioral health conditions including depression, anxiety disorders, PTSD and many more. If you want to learn more about this program, email us at navigation@closeknithealth.com.

Yes, however, all medication requests will require an initial intake evaluation. If appropriate, a refill will be provided and ongoing care will be recommended.

If the provider determines that the condition requires in-person care or further evaluation, they will provide guidance on the appropriate next steps. This may involve visiting an urgent care facility, primary care physician, or emergency department, depending on the severity and urgency of the situation.

Behavioral health coverage depends on your health benefit plan. For more information on your specific coverage, log in into your CareFirst BlueCross BlueShield member account at https://member.carefirst.com/members/home.page or call the CareFirst BlueCross BlueShield Member Services team.

The number is listed on the back of your CareFirst BlueCross BlueShield insurance ID card. Our Health Guides can also help you check your benefits to see if you’re eligible to use this service. If you need assistance finding out if you are eligible, please contact us at navigation@closeknithealth.com.

During your first visit, you’ll have the opportunity to discuss your concerns and goals with your provider. They will gather information about your background and assess your needs. It’s also a chance for you to ask questions and get to know your provider, creating a foundation for future conversations.

Behavioral health virtual visits can range anywhere from 15-60 minutes. Depending on your needs, the duration of behavioral health visits will vary. Your therapist will work with you to define the number of visits and frequency of visits you may need.

If you have a mental health crisis or are in danger of harming yourself, please call 988.

Yes. Visits are billed per visit, including the initial visit, and according to national billing guidelines. Your insurance plan will determine the amount you owe (if any).

Yes, you will be charged if you do not show up to your appointment. You can always cancel your appointment 72 hours in advance of your visit. If you cancel in time, you will not be charged.

If you’re not sure, reach out to us at navigation@closeknithealth.com and one of our Health Guides can assist you on selecting the best program that suites your needs.